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Xerox - Product Warranty Management - Pune
Wednesday, 1 July, 2020Item details
City:
Pune, Maharashtra
Offer type:
Offer
Item description
Overview
The client was the European arm of a world leader in manufacture of computer accessories and printers, having its presence in most of the countries in the European Union.
Challenges
The client was looking to implement a single window, multi lingual portal, with the intention of Warranty Management and Claims processing for its customer base across countries in the European Union.
Solution
MindWorx architected, designed and developed a multilingual portal. The portal was incorporated with a comprehensive branding guidelines as per the standard operating procedure of the customer.
Benefits
Faster go to market
Seamless access to customers warranty registration and claim process
Post warranty support
Intuitive User experience
Complete transparency to Service Management User as well as Customer.
Scalable system
High Performance
The client was the European arm of a world leader in manufacture of computer accessories and printers, having its presence in most of the countries in the European Union.
Challenges
The client was looking to implement a single window, multi lingual portal, with the intention of Warranty Management and Claims processing for its customer base across countries in the European Union.
Solution
MindWorx architected, designed and developed a multilingual portal. The portal was incorporated with a comprehensive branding guidelines as per the standard operating procedure of the customer.
Benefits
Faster go to market
Seamless access to customers warranty registration and claim process
Post warranty support
Intuitive User experience
Complete transparency to Service Management User as well as Customer.
Scalable system
High Performance
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