ITIL ® V3 Foundation Training - Pune

ITIL ® and IT Service Management has been practised successfully around the world for more than 20 years. The ITIL framework has evolved over this time from focusing on function in ITIL ® V1, to a process-based framework in ITIL ® V2 to the recent framework in ITIL ® V3 focusing on bigger, broader and holistic service lifecycle.

ITIL ® qualifications provide an insight in to the way IT services should be delivered, supported and managed in an effective and efficient way thereby adding value to the business/organisation. Currently, all top level organisations in the world use ITIL to meet their IT Service Management targets.

Course Objectives

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.

Method of Delivery =Classroom Presentation>Discussion>Handouts>Exercises>Exam

Pass Guarantee Scheme - This scheme intends to guarantee the candidates/organisations that the candidates will pass the exam in first attempt, but if for some reason a candidate fails then the candidate can reappear for the exam without bearing any cost towards the exam fees. This helps both candidates/organisations to understand the overall cost related to get ITIL V3 Foundation certificate.


Note: ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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